After Darragh Lennon (Director of Distribution at KBC Ireland) told the audience of OWIN18 about the bank’s experience with Objectway solutions, we asked him this question:
What have been the main hurdles in becoming a true omnichannel bank? How did you work to make omnichannel a differentiating plus, more than a simple adjustment to the new rules of the market?
Darragh acted as Spiros Margaris (twice) and Julien Bernard did: he gave us a good answer, that you can watch here!
(Don’t forget to take a look to the tale of our third International Customer Conference in Rome).