We took a chance to ask Alberto Cuccu, Objectway Ltd CEO, about the state of Wealth Management as digital brings change outside and especially inside firms. This was the question:
How has customer experience for the wealth management space changed over the last decade?
Alberto momentarily stepped out his duties as Objectway representative at the last Global WealthTech Summit in London and told us how digital is changing consumers’ expectations and behaviors, and how this impacts on processes and customer service.
Want to discover it? Have a look at the video!